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“I just wanted to drop you a note to say how very pleased I was with the day today.

“The turnout of 64% was better than expected but what totally blew me away was the quality of the candidates.

“To get 14 candidates from those that attended goes to show that there are great people out there that are attracted to our industry.

“I think the team were surprised at the success but for me, the way the candidates bonded and were swapping telephones numbers at the end was an indication they too enjoyed the day.

“Well done!”

Gary Phipps

Vantage Motor Group

“At Vindis Group, our ambition is to provide an industry-leading sales experience across our network of businesses. Forging training and business development partnerships with automotive industry experts such as Martec, has helped us to increase innovation, turnover and profitability.

“Martec is one of our closest partners and our association with them was initiated to assist us with understanding our customers and developing strategies to match and maximise all customer interactions.

“Martec created training, techniques and skills, which has really engaged our employees. This in turn with the valuable insight provided by Martec, with the ability to monitor performance has allowed us to ensure a high level of performance in line with our Vindis Vision. This has seen proven results, as when we first met Martec, we sold 50 cars to every 1000 prospects. Now it is approximately 100 cars per 1000.

“We know that because Martec’s ShowroomScout™ team really engaged with our customers, gathered the most valuable information possible and fed it back into the loop. The opinions of our customers that do and do not buy are summarised, drawn together and published every day for our managers.

“All in all, we can put tangible numbers on the benefit to Vindis of this business partnership. We would be happy to recommend Martec and their services.”

Peter Toop

Vindis Group

‘I came with the mind-set that there was not a lot I was going to get from this training and I left with a bucket load of changes in the language that I use’

Service Advisor

Lookers Volkswagen Aftersales

‘We first started using IP:Mentor™ for one of my colleagues and it worked really well. I felt he bought in to it more than he would, particularly the face – to – face training element because it was one to one. This had much more of an impact on him and he has now started to use the techniques in the real environment.

Some of our other guys are currently two sessions in and are already being very positive. They are now using the right words on the telephone and we have started to see results, which is fantastic!

Sometimes you have to persuade people about training but with Martec’s IP:Mentor, they have brought into it straight away and I think this is because of the format and Nicky herself, both are very good!’

Lee Taylor

Mercedes-Benz Bishops Stortford

Neil is the one for the task, helpful, great knowledge, honest and easy to understand.
He teaches leadership from every angle and has shown how every step of a journey can impact a business. His team have made big inroads into areas which are uncomfortable for most sales people and given them belief and confidence which had made a difference day to day.

I have worked in the motor industry for all my adult life and have been on more training courses than most!

Martec are the only trainers I have met to show staff a concept and those staff believe in it so much they wish to share with their colleagues.

Michael Randall

Volkswagen Dorchester

“The new TelephoneSuccess™ system is very clever, especially the ‘send me a report’ function and the ability to personalise the system with different widgets makes it a very proactive website which encourages us to maximise its use.

The bones are the same as before but you can now see everything in an improved visual manner which is clearer and draws attention to elements that I didn’t know about before. The layout is fantastic and I feel we can now gain a competitive edge for the business.”

James Tayler

Jaguar Land Rover