“ Good fun and really important to run the practice sessions with execs from other dealerships, as it was an opportunity to get an idea how they differ from my execs.”
Simon Maidment
Simon MaidmentJackson's Motor Company
“Great training, staff very enthusiastic & helpful. Clearly have a passion for what they’re teaching. I look forward to more in depth training to really help boost confidence.”
Christy Hanna
Christy HannaShelbourne Motors
"We have been in partnership since April 2018 and delighted Martec are partnering Windosr Group in 2019/20 for many more modules of learning and improvement that we need help with, to drive our business forward.”
Sean McBrien
Sean McBrienWindsor Motor Group
“Thank you Craig and Terry. We are really enjoying the programme and looking forward to our next modules”
Jackie Regan
Jackie ReganConnolly Motor Group
“I want to thank Ray for his time and effort in making this training more then just a boring old training but one I was engaged in and had so much fun, most important it's been fantastic I've learnt so much over the last 3 days”
Andrew Bindi
Andrew BindiSteven Eagell Group
"Many thanks to Ray Harkin and Martec Europe for a fantastic 3 days of training. I would highly recommend Ray as a trainer and the ‘Driving The Sales Process’ course - I’ve taken a lot away from the course and have much to apply to my role at Lexus!"
George Sharrard
George Sharrard Steven Eagell Lexus
"Hi Terry, we have an internal programme at Sytner called deep dive and by using the skills I learnt with Martec, Sytner have used one of my calls in a best advice programme! I was so pleased!”
LUCY ASHLEY
LUCY ASHLEYSYTNER BMW
“We looked at Martec with a view of supporting our team members skillset in the delivery of consistent advice to our customers. Martec understood our business and worked with us to deliver a solution that was tailor made to our service teams.”
PAUL LACY
PAUL LACYLISTERS DIVISIONAL (VW, SKODA & AUDI) AFTERSALES MANAGER
“Our rolling 12 monthly sales rate has improved significantly with the sales executives on the programme, which is a brilliant result. Our management teams are very happy and we’d be happy to recommend Martec’s services.”
ANDY HICKS
ANDY HICKSF & I Director
“Just to reiterate that since the Martec training that you have provided, a good number of our technicians have upped there CitNow videos to the next level. It has also helped us sell more EVHC work, more effectively and improved our customers trust in the retailer”
JESSICA DENTON
JESSICA DENTONLOOKERS LAND ROVER
“We have had a strong relationship with Martec since we started working with them in 2011, on a sales telephone performance programme. Over the last few years, we have improved our sales telephony appointment effectiveness hugely."
Mark Morris
Mark MorrisVindis Group
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” Scored the highest it can be – really enjoyed the course and took a lot on board. Looking forward to adding the new knowledge to my daily job role”

Stevie  McClelland

” Ray Harkin was a great trainer and i feel like he has helped me a lot in the last couple of days to improve my self as a service advisor. It was very informative and i would certainly recommend this to anyone as it was very helpful. Ray is a credit to Martec and i can see him having a huge impact on many people and making them even better at their job roles. Overall the training course has been loaded with great knowledgable information which I will take on board.”

Clark  Pollins

” The training course was brilliant very informative and even though it was done through zoom I really felt apart of the trading and ray kept it very interactive and interesting well done ray it was a pleasure !!”

Laura  Tayloe

Steven Eagell Toyota Group

“I’d worked with Martec’s Business Improvement Solutions before and their methods were the best I’ve seen they have a very dynamic team. When they first came on board they worked with us to develop a coaching programme specifically tailored to our needs and that first programme was so successful it was soon extended to include sales and after sales staff across the group.”

Gary Smith

Steven Eagell Toyota Group

“We started talking to Martec in November 2017 about helping us deliver sales and service skills training for our customer facing employees.

Over a period of a few months we held some internal Windsor workshops, for both departments, to get a deeper understanding of the businesses needs and what our people were saying. Martec developed specific training and coaching modules for our business, blended with their industry experience, knowledge and intelligence they are credible for.

We have been in partnership since April 2018 and delighted Martec are partnering Windosr Group in 2019/20 for many more modules of learning and improvement that we need help with, to drive our business forward.”

Sean McBrien, Head of Operations

Windsor Motor Group

“Really enjoyed it today, was very productive and felt that it was all vital for our daily routine in our job role. Thank you Ray & Terry for giving up your time and offering us useful tips to help aid us in the future.”

Abigail Cullen

 

“Great training, staff very enthusiastic & helpful. Clearly have a passion for what they’re teaching. I look forward to more in depth training to really help boost confidence.”

Christy Hanna

 

“Terry and Ray are great guys brilliant and positive training provided.”

Thomas Jegorovas

Shelbourne Motors

“Found the course very enjoyable and Terry was easy to talk to and made everyone feel very comfortable”

Mairead O’Keeffe

 

“Excellent course, trainer was very engaging so thought this score was deserved”

Robert Melody

 

“Thank you Craig and Terry. We are really enjoying the programme and looking forward to our next modules”

Jackie Regan

Connolly Motor Group

Many thanks to Ray Harkin and Martec Europe for a fantastic 3 days of training. I would highly recommend Ray as a trainer and the ‘Driving The Sales Process’ course – I’ve taken a lot away from the course and have much to apply to my role at Lexus!

 

George Sharrard

Steven Eagell Lexus