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Ray is excellent.
Glenn Williamson, Sales Advisor

Multiple helpful bits of information.
John Barry, Sales Advisor

I found Ray excellent and very easy to listen to. He explains everything so well and really knows his stuff.
Shane O Kelly, Sales Advis

Ray is great!
Mike Moloney, Sales Advisor

Enjoyed the day and I have actual practical advice on how to improve customer contact that I will definitely implement.
Dave Aherne, Sales Advisor

Kearys Carstore

The training was intriguing and Stuart was a really good and engaging trainer.
Looking forward to the next sessions.
Raife, Service Advisor, Five Oaks Audi


I just wanted to say thank you and how worthwhile today was. I didn’t really know what to expect from today, but it was really good and I really enjoyed it. Please pass my thanks to Stuart, he is a very good trainer!
Looking forward to what the next one brings!
Charlotte Page, Sales Executive, Crawley Volvo 


Stuart was honestly the best trainer I’ve had in the 12 years I’ve been a service advisor and I’ve been on a lot of courses. Very positive day and refreshing. Very upbeat and emotional. Best trainer I’ve had on any course before.
Tom Bartlett, Bentley Hampshire, Service Advisor


Great training, engaging, very informative, helpful and friendly.
Jacob Evans, Crawley Audi, Service Advisor


Great training session, He was funny and engaged well with everyone.
James Evans, Volvo Crawley, Manager


Great course really enjoyable thanks, made the course really enjoyable.
Lisa Gilbert, Portsmouth Audi, Host


I found this course very refreshing and informative today. It was very hands-on and engaging. The trainer was very knowledgeable and clearly passionate about what they were talking about.
Robert Cawte, Portsmouth Audi, Service Advisor


A reminder of some key elements that throughout such a busy period are easily forgotten. Great sense of humour and interacted brilliantly with the different personalities in the group.
Rebecca Stanley, Portsmouth Audi, Manager 


The course was excellent! I’ve taken a lot away from this. Really friendly and clear. Very engaging!
Kelly Hare, Southampton Audi, Sales Advisor


Stuart Wallbanks is one of the best trainers I’ve had the pleasure of being coached by. Top marks for both trainer and course content. Brilliant resource. Course was made to feel personal at every slide. Stuart made the course very enjoyable. Couldn’t recommend this trainer enough!
Harry Hutchon, Crawley Audi, Manager

Harwoods Group

“Martec training with Ray has had a great impact on our Contact Centre.  Ray’s enthusiasm and positivity is contagious and it is for this reason that techniques and buzz words are still being used today long after the training session was complete. The learning experience has been extremely informative, motivational and fun!”
Zoe Matthews

Contact Centre & Accident Repair Manager

“I loved the interactive nature and sharing of ideas and experiences. Helpful, funny, knowledgeable.”
Darren Robins

Windsor - Improving Customer Confidence™

“Very engaging and funny.”
Douglas Edgar

“It was made to be fun. Neil made the session interesting and interactive.”
Jo Harrison

“Found the course relevant to my day to day work. Active and lots of participation and humorous
Hayley – It was engaging. The trainer was very funny and relatable.”
Colin Noyce

Harwoods – Creating Memorable Experiences

“Absolutely fantastic three days. Highly engaging and very likeable. Really puts care and attention into every individuals development. You can tell Martec enjoy what they do.”
Abul Sadiq

“Ray offered some of the most engaging and valuable lessons I have ever been lucky enough to have. Such a top bloke and has an answer for everything”
Jake Temple

“Learnt a lot within the training & also learnt a lot from Terry!”
Imran Anjum

“Fantastic training, training that not only I could use in my day to day work life, but also outside of work!”
Jubayer Ahmed

“By far the most engaging and best training session I have been to”
Gagendeep Sekhon

Steven Eagell – Driving Sales Experience™