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Very useful and a good refresh into making the most of the email enquiry. Very knowledgeable and has actually sold cars in the past.
Simon Beck, Sales Advisor

Great training with some useful tips and techniques that will be put into practice. It was nice to be trained by someone that has actually done our job
Kenny Atkinson, Sales Advisor

The trainer was fantastic, and it was a course I wasn’t too enthusiastic about as I thought it was JUST emails but I have learnt a hell of a lot and it will help me massively going forward can not thank Stuart enough.
Chloe Upton, Sales Advisor

Innovative and enlightening. It will generate positive sales.
James Cameron, Sales Advisor

Jackson's Motor Company

Energetic, useful key words and practice.
Jaime Jones, Sales Advisor

Using the Martec word track will give other tools to my armoury. Terry was Very engaging. Ensured he involved the whole group
Russell Stallman, Sales Advisor


Great refresher and good pace of training.
Martin Ayling, Manager

Very useful, great to have an engaging trainer who gives real-world scenarios and understands different opinions.
Katie Johnson, Manager

Jen was great, love the way she teaches and humanises it rather than launching a barrage of do’s and don’t’s at you.
Lauren Watson, Sales Advis

Valuable lessons learned that I will implement.
Andrew Whale, Sales Advisor

Snows BMW & MINI

Ray is excellent.
Glenn Williamson, Sales Advisor

Multiple helpful bits of information.
John Barry, Sales Advisor

I found Ray excellent and very easy to listen to. He explains everything so well and really knows his stuff.
Shane O Kelly, Sales Advis

Ray is great!
Mike Moloney, Sales Advisor

Enjoyed the day and I have actual practical advice on how to improve customer contact that I will definitely implement.
Dave Aherne, Sales Advisor

Kearys Carstore

The training was intriguing and Stuart was a really good and engaging trainer.
Looking forward to the next sessions.
Raife, Service Advisor, Five Oaks Audi


I just wanted to say thank you and how worthwhile today was. I didn’t really know what to expect from today, but it was really good and I really enjoyed it. Please pass my thanks to Stuart, he is a very good trainer!
Looking forward to what the next one brings!
Charlotte Page, Sales Executive, Crawley Volvo 


Stuart was honestly the best trainer I’ve had in the 12 years I’ve been a service advisor and I’ve been on a lot of courses. Very positive day and refreshing. Very upbeat and emotional. Best trainer I’ve had on any course before.
Tom Bartlett, Bentley Hampshire, Service Advisor


Great training, engaging, very informative, helpful and friendly.
Jacob Evans, Crawley Audi, Service Advisor


Great training session, He was funny and engaged well with everyone.
James Evans, Volvo Crawley, Manager


Great course really enjoyable thanks, made the course really enjoyable.
Lisa Gilbert, Portsmouth Audi, Host


I found this course very refreshing and informative today. It was very hands-on and engaging. The trainer was very knowledgeable and clearly passionate about what they were talking about.
Robert Cawte, Portsmouth Audi, Service Advisor


A reminder of some key elements that throughout such a busy period are easily forgotten. Great sense of humour and interacted brilliantly with the different personalities in the group.
Rebecca Stanley, Portsmouth Audi, Manager 


The course was excellent! I’ve taken a lot away from this. Really friendly and clear. Very engaging!
Kelly Hare, Southampton Audi, Sales Advisor


Stuart Wallbanks is one of the best trainers I’ve had the pleasure of being coached by. Top marks for both trainer and course content. Brilliant resource. Course was made to feel personal at every slide. Stuart made the course very enjoyable. Couldn’t recommend this trainer enough!
Harry Hutchon, Crawley Audi, Manager

Harwoods Group

“Martec training with Ray has had a great impact on our Contact Centre.  Ray’s enthusiasm and positivity is contagious and it is for this reason that techniques and buzz words are still being used today long after the training session was complete. The learning experience has been extremely informative, motivational and fun!”
Zoe Matthews

Contact Centre & Accident Repair Manager