How good are the leadership skills at your business?
DRIVING TRANSACTION PERFORMANCE™
Our training incorporates the actions to take should the transaction need to be rescued. It covers how to identify and manage additional sales opportunities such as service plans at the point of sale. We provide your sales team with a successful strategy that has kept track with the changing and more demanding retail environment.
DRIVING COACHING RESULTS™
Our coaching course teaches the finer points of how to impart knowledge and skills to other people to enable such a mentoring culture to flourish, in order to create the best environment in which goals are regularly outperformed.
DRIVING MARGIN PERFORMANCE™
This course breaks down the entire sales process and includes the vital skill of listening and taking cues from the customer. The training takes a close look at the negotiation and pinpoints pitfalls and how to avoid them, all geared to achieving the highest margins possible on a vehicle that is priced correctly.
DRIVING LEADERSHIP PERFORMANCE™
The course aims to help managers influence the team to work together to reach a shared goal whilst at the same time being individually accountable and empowered to make their own decisions. With communication flowing freely between managers and team members, leadership ability will come to the fore because everyone is aware of the full picture and understands their impact on the department as a whole.
“The latest programme was commissioned by Steven Eagell Toyota. Steven Eagell is expanding rapidly and is always looking to recruit new candidates. When the Recruitment lines closed we had over 90 candidates invited to the Recruitment events.”
~ Yanis Kapitanis, Business Centre Manager.