Management Training


How good are the leadership skills in your business? Good leaders motivate their team and exceptional results consistently follow.

Achieving results greater than the combined skill of your team is leadership.

Graduates of this training programme know how to communicate effectively, how to monitor, create and implement operating standards, how to motivate, manage and measure their people.

The delegates from the sessions commented:

“Our trainer was one of the best trainers I’ve had in 14 years”

“Absolutely one of the best training sessions I have attended, Ford should take note”

– John Grose Ford

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Telephone Success™ reports

How good are the leadership skills at your business?

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We will take you on a new journey to find the perfect candidates. We advertise for you, We screen and filter the applicants, We profile the applicants, We assess the candidates, We interview with you, We train and coach.

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The course aims to help managers influence the team to work together to reach a shared goal whilst at the same time being individually accountable and empowered to make their own decisions. With communication flowing freely between managers and team members, leadership ability will come to the fore because everyone is aware of the full picture and understands their impact on the department as a whole.

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Our training incorporates the actions to take should the transaction need to be rescued. It covers how to identify and manage additional sales opportunities such as service plans at the point of sale. We provide your sales team with a successful strategy that has kept track with the changing and more demanding retail environment.

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Our coaching course teaches the finer points of how to impart knowledge and skills to other people to enable such a mentoring culture to flourish in order to create the best environment in which goals are regularly outperformed.

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This course breaks down the entire sales process and includes the vital skill of listening and taking cues from the customer. The training takes a close look at the negotiation and pinpoints pitfalls and how to avoid them, all geared to achieving the highest margins possible on a vehicle that is priced correctly.

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The latest programme was commissioned by Steven Eagell Toyota. Steven Eagell is expanding rapidly and is always looking to recruit new candidates. When the Recruitment lines closed we had over 90 candidates invited to the Recruitment events.

It’s even more encouraging to look at the sales board and see that they are in fact among the top sales people in the group. The selection course is very informative and professionally done as Martec prepares a series of tests that help determine if the candidate is going to have the basic people skills to sell to the general public.

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