ShowroomScout™

icon

ShowroomScout™

OUR ANALYTICAL TOOL WHICH TRACKS THE QUALITY OF YOUR DATA, CUSTOMER FOLLOW-UP CALLS AND ACTIONS

We contact customers who have requested information or made an enquiry via telephone, e-mail, web, live chat or in person to ensure they have received everything they required.

If they require further information such as a brochure or details on a certain product, we fulfil on your behalf but ensure their details are captured for future follow-ups.

In a fast-paced showroom or a busy aftersales department, forwarding product information can sometimes be overlooked. Or sometimes a customer may decide they would like to receive additional information after some consideration. Either way, our ShowroomScout™ follow-up call system means your customers and prospective customers receive the information they require to ensure the lead is nurtured in a way that’s more likely to gain the desired result.

As with all our analytics systems, reporting forms a vital function. Our reports are easy to access and provide all the information your management team require to understand individual performance, business trends and results.

Telephone Success™ reports

Our reports include:

  • Follow up calls and actions undertaken
  • Future actions required
  • Sales executive performance
Telephone Success™ reports

Types of calls:

  • Follow up calls
  • Retention calls
  • Service follow ups
  • Recruitment
  • Relationship management calls
  • Prospecting
  • Events
  • Upsell Service – Amber work
Contact us
Telephone Success™ reports