Telephone Success™

icon

Sales

TelephoneSuccess™ is Martec’s renowned programme for Sales Analytics. It provides sales management teams with the tools they need to generate simple and in-depth reports on their sales teams’ call handling.

Types of calls:

Read More
Telephone Success™ reports

Service

TelephoneSuccess™ for Service Analytics highlights where booking calls are successful and where obstacles prevent your workshop from achieving excellence.

Types of calls:

Read More
Telephone Success™ reports

Success levels, experience scores and sales results dialled in!

TelephoneSuccess™ is a vital tool in understanding enquiry conversion ratios in a highly competitive market.

With TelephoneSuccess™, we listen to all your business’ telephone enquiries and extract calls that require your urgent attention: missed opportunities, poor customer experience and also those singing the praises of the business. We then deliver the details behind these calls directly to your inbox for your consideration.

Contact us for a demo
Quote icon

“The improvement in the first 12 months was impressive but the real game changer came in July last year when we decided to invest in the TelephoneMinded™ training programme.

“We estimate that TelephonesSuccess™ has created more than 2500 additional showroom appointments across the Group since we started the programme.”
~ Jamie Vindis, Managing Director.

Read More