THE
AUTOMOTIVE
TRAINING
EXPERTS

Martec offer a full turn-key solution to your business improvement for the Automotive Industry.

A quick note to say how much I enjoyed the training this week. Stuart was great ! Great content and I have taken a lot back with me to put into practice 😊 Kind Regards Dave

Thanks for adding me. Really enjoyed a Martec session with Ray Harkin a few weeks back as it happens. Top Class 👌🏽

Using the Martec word track will give other tools to my armoury. Terry was Very engaging. Ensured he involved the whole group

Stuart Wallbanks is one of the best trainers I’ve had the pleasure of being coached by. Top marks for both trainer and course content. Brilliant resource. Course was made to feel personal at every slide. Stuart made the course very enjoyable. Couldn’t recommend this trainer enough!

"I have worked with Ray for a considerable amount of time before moving back into a main retailer. Like Mr Miyagi from Karate Kid, the lessons he taught me that seemed inconsequential at the time had a clear purpose and are instrumental in the success I enjoy today."

“ We are delighted to have partnered with Martec for the last two years, for both our Sales and AfterCare training. The feedback from our staff has been tremendously positive. We look forward to developing more courses with Martec in the near future.”

“ Good fun and really important to run the practice sessions with execs from other dealerships, as it was an opportunity to get an idea how they differ from my execs.”

“Great training, staff very enthusiastic & helpful. Clearly have a passion for what they’re teaching. I look forward to more in depth training to really help boost confidence.”

"We have been in partnership since April 2018 and delighted Martec are partnering Windsor Group in 2019/20 for many more modules of learning and improvement that we need help with, to drive our business forward.”

“Thank you Craig and Terry. We are really enjoying the programme and looking forward to our next modules”

“I want to thank Ray for his time and effort in making this training more then just a boring old training but one I was engaged in and had so much fun, most important it's been fantastic I've learnt so much over the last 3 days”

"Many thanks to Ray Harkin and Martec Europe for a fantastic 3 days of training. I would highly recommend Ray as a trainer and the ‘Driving The Sales Process’ course - I’ve taken a lot away from the course and have much to apply to my role at Lexus!"

"Hi Terry, we have an internal programme at Sytner called deep dive and by using the skills I learnt with Martec, Sytner have used one of my calls in a best advice programme! I was so pleased!”

“We looked at Martec with a view of supporting our team members skillset in the delivery of consistent advice to our customers. Martec understood our business and worked with us to deliver a solution that was tailor made to our service teams.”

“Our rolling 12 monthly sales rate has improved significantly with the sales executives on the programme, which is a brilliant result. Our management teams are very happy and we’d be happy to recommend Martec’s services.”

“Just to reiterate that since the Martec training that you have provided, a good number of our technicians have upped there CitNow videos to the next level. It has also helped us sell more EVHC work, more effectively and improved our customers trust in the retailer”

“We have had a strong relationship with Martec since we started working with them in 2011, on a sales telephone performance programme. Over the last few years, we have improved our sales telephony appointment effectiveness hugely."

Absolutely fantastic three days. Highly engaging and very likeable. Really puts care and attention into every individuals development. You can tell Martec enjoy what they do.

Very engaging and funny

I loved the interactive nature and sharing of ideas and experiences. Helpful, funny, knowledgeable

The training was intriguing and Stuart was a really good and engaging trainer. Looking forward to the next sessions.

Stuart was honestly the best trainer I've had in the 12 years I've been a service advisor and I've been on a lot of courses. Very positive day and refreshing. Very upbeat and emotional. Best trainer I've had on any course before.

I found Ray excellent and very easy to listen too. he explains everything so well and really knows his stuff.

Enjoyed the day and I have actual practical advice on how to improve customer contact that I will definitely implement.

Thank you again for the opportunity to complete all Martec modules. I have found them very useful and they have assisted me in fine-tuning my processes within the business. Both Stuart and Neil have been amazing. There were certainly some ‘golden nuggets’ in the training, that I have been implementing in my daily routine, so thank you again.

EnquirySuccess™

Measure and Diagnostic solutions, knowing where to focus your efforts to create the maximum business benefits often requires measurement and training.

Martec Europe offers a range of services to help you achieve excellence.

Video Success™

Telephone Success™

Web Success™

Showroom Success™

Retention Success™

AfterSales Success™

Training

Martec have devised a comprehensive suite of training solutions spanning every department of your business, each of which will nurture your teams to maximise every presented opportunity.

Personal Impact Initiative

Academy Training

Virtual Learning

Telephone Training

Sales
Training

Service Training

Management Training

Coaching

Onsite live ‘1 on 1’ observational coaching. We will inspire, motivate and help your Sales, Service, Parts, Hosts and Management teams with their own behavioural and skill sets. Each session has an individual report, with actions and plans for future development

Celebrating over
30 years of Martec

“Martec are a gold standard in the industry.”

Alan Moore

Managing Director

“Ken was an entertainer, good fun. Martec helped us with recruiting salespeople and training across our business, some of these people are now senior leaders. Congratulations to you all.”

Steven Eagell

CEO

"When I reflect back, what a great foundation Martec gave. How the proposition has changed, they are light years ahead. We are working on 3 programmes currently and Martec’s approach help us with these. Big role in helping us develop our Academy as well."

Mark Busby

Commercial Director

“Martec created training, techniques and skills, which has really engaged our employees. This in turn with the valuable insight provided by Martec, with the ability to monitor performance has allowed us to ensure a high level of performance in line with our Vindis Vision. This has seen proven results, as when we first met Martec, we sold 50 cars to every 1000 prospects. Now it is approximately 100 cars per 1000!

Peter Toop, Group Sales & Marketing Director, Vindis Group

THE
AUTOMOTIVE
TRAINING
EXPERTS

EnquirySuccess™
ANALYTICS

TRAINING
MODULES

COACHING
MODULES

EnquirySuccess™

Video Success™

Telephone Success™

Web Success™

Showroom Success™

Retention Success™

AfterSales Success™

Training

Personal Impact Initiative

Academy Training

Virtual Learning

Telephone Training

Sales
Training

Service Training

Management Training

Coaching

Celebrating over
30 years of Martec

We are proud to work with groups with the following brands:

THE AUTOMOTIVE TRAINING EXPERTS

EnquirySuccess™ ANALYTICS

TRAINING MODULES

COACHING MODULES

EnquirySuccess™

Video Success™

Telephone Success™

Web Success™

Showroom Success™

Retention Success™

AfterSales Success™

Training

Personal Impact Initiative

Academy Training

Virtual Learning

Telephone Training

SalesTraining

Service Training

Management Training

Coaching

Celebrating over30 years of Martec

We are proud to work with groups with the following brands:

THE
AUTOMOTIVE
TRAINING
EXPERTS

EnquirySuccess™
ANALYTICS

TRAINING
MODULES

COACHING
MODULES

Sales
Training

Celebrating over
30 years of Martec