ShowroomSuccess™
Here at Martec, we use a system called Mentor.net, which is our enquiry management system. It ensures every telephone call, email enquiry and walk-in is recorded on an online database, enabling you to monitor and track your customers and your communication history.
The system helps you engage and participate in the customer journey from start to finish by allowing you to capture and record your showroom and telephone traffic.
When you invest in Mentor.net you access:
- Increased Sales Volume
- Improved Margin Retention
- Protected Manufacturer Business Standards Rebates
- Increased Added Value Sales penetration whilst improving your administration accuracy
- A clear measure of your sales team strengths and weaknesses
“It doesn’t matter where you are in the world, customers expect dealership staff to communicate with them and provide the information they require.
“Whilst I hadn’t used the Mentor programme in the UK, the Martec name was familiar as it is well known as providing the kind of systems and training which nets results, so when it was introduced to us by our Mercedes Benz regional sales manager Glenn Matthews.”
Jordan Duckett, General Sales Manager, Emirates Motor Company