Research from the University of Michigan shows that the right dose of constructive criticism is actually one of the biggest factors in predicting a high-performing team. And research from John Gottman, Ph.D., a top relationship researcher, also found there’s a sweet spot for how much criticism helps keep relationships alive.
Both teams of researchers arrived at a similar conclusion: In order to keep a relationship or work team performing well, five or six positive interactions were needed for every one criticism or negative interaction.
Criticism, when delivered thoughtfully, helps teams perform better and helps people improve their behaviour. It also wakes people up and makes them realise they can’t be complacent.
If people on your team are doing a terrible job, they deserve to know so they can improve their work. And if your partner is acting in a way that upsets you, he or she should know why.
Constructive Criticism = High Performance