Chris in Romford, was looking to implement positive change throughout his business, so he called me!

After seeing our ideas for Sales Prospecting, we agreed to spend the month of September working with the sales team, on a focussed, habit changing, weekly basis.

The programme involved ‘one on one’ coaching, identifying his sales team’s skill levels, working at different paces to map each person correctly. We implemented a pro-active telephone process using great ‘word tracks’, positive language and got them to listen to the words their prospects actually used.

After just 4 weeks, over 200 calls were made, 37 appointments were created, 17 test drives were conducted, and 10 cars were sold, more than that, 4 service bookings also got sold. According to Chris they have NOW returned over £9,000 profit.

They had to sift through some dirt to get to the gold but it was worth it!

What could we do for you?

Craig

This entry was posted on Thursday, November 5th, 2009 at 2:35 pm and is filed under Business. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.